Change Grow Live is a national health and social care charity helping people with challenges including drugs and alcohol, housing, justice, health and wellbeing.
• Internal staff
• Front-line staff
• Design lead
• UX design
• UI design
• Prototype creations
Improve the UX and UI design of the Beta version of clients' internal database (known as CRIIS) contact Mobile App which is to be used by front-line staff when out visiting clients and need to access client details from database.
Liaise with App developers to understand what the organisation's objectives for the product are including the user needs and the timescales for the project. Review the developers MVP and enhance the user experience and user interface design by completing a heuristic evaluation to identify opportunities. Create low and high fidelity prototypes using Adobe XD to pass on to the development team to create and test with end users.
Above: Drag the handle up and down to reveal the before and after UI design
The design received positive feedback from App developers when they built and tested the App with staff and it's now in continuous improvement iterations.
The UX and UI developments added include: